| skge.nl | Skge | Skge offers various information and services to both patients and healthcare providers, including complaint procedures, dispute procedures, and frequently asked questions. The organization focuses on restoring trust between patients and healthcare providers by addressing complaints and facilitating mediation. Skge supports the implementation of the Wkkgz (Law on Quality, Complaints and Disputes in Care) by handling complaints and disputes and providing stories and analyses of dispute outcomes to improve care quality. | Law → Dispute Resolution 241 | wkkgz 11 dispute 195 healthcare provider 474 trust 1147 patient 4082 complaint 6479 | |
| degeschillencommissiezorg.nl | Care Disputes Committee | Users can file a complaint with the healthcare provider and, if necessary, with the Care Disputes Committee. The Care Disputes Committee offers various resolution methods, including mediation, mutual agreement, and binding advice (judgment). The website provides information about the procedure, costs, and the role of the Care Disputes Committee in resolving disputes within the healthcare sector. | Law → Dispute Resolution 241 | healthcare provider 474 procedure 750 mediation 2787 complaint 6479 | |
| commissievanaanbestedingsexperts.nl | Commission for Public Procurement Expertise | The commission currently handles 14 complaints, one of which is urgent, and is currently in summer recess from July 14th to August 4th. To have a complaint processed, it must be submitted via the complaint form along with all relevant documents (such as the procurement guideline and correspondence). The 11th periodic report of the commission, relating to the year 2023, is available for download and contains information on the received complaints and issued advice. | Government & Administration → Government Organizations 1002 | procurement 493 document 1678 report 4551 complaint 6479 | |
| klachtenloket-kinderopvang.nl | Klachtenloket Kinderopvang | The bureau facilitates the submission of complaints, offers assistance with complaint submission, and explains the complaint process. Users can review previous rulings from the Children’s Disputes Committee and read questions from other parents. The website provides information on safety and quality within childcare and outlines the steps to address a complaint. | Law → Dispute Resolution 241 | mediation 2787 childcare 3512 parent 4318 complaint 6479 | |
| hapschievliet.nl | Huisartsenposten Schievliet | The website details the availability of the healthcare posts, including varying opening hours depending on the season. It refers to important contact points, such as the national hotline for child abuse and domestic violence, as well as the possibility to file complaints. The website emphasizes the need to have identification and medication records available and asks visitors to provide feedback on their experiences. | Hospital & Acute Services → Emergency Care 163 | emergency care 48 contact details 108 opening hours 2953 | Delft → Buitenhof 13 |
| winnock.nl | Winnock Revalidatie en Werk | Winnock Revalidatie en Werk has ceased operations, referring clients to www.kannick.nl. Over the past 34 years, Winnock has supported more than 36,000 clients with chronic complaints through multidisciplinary rehabilitation programs, with a high level of satisfaction. Clients seeking further treatment are referred to their general practitioner or referrer. For care mediation, it is recommended to contact the insurance provider. | Legal & Financial & Career → Health Insurance 519 | insurance provider 157 record 1098 rehabilitation 1512 complaint 6479 | |
| lkmh.nl | Landelijke Klachtencommissie Medische Hulpmiddelen | If the supplier is unable to resolve the issue with the client, the LKMH can mediate. The secretariat of the LKMH takes on the role of complaints coordinator to investigate the complaint. The complaints coordinator will forward the file and findings to the LKMH upon the client's request. | Law → Dispute Resolution 241 | secretariat 142 file 445 supplier 1725 mediation 2787 complaint 6479 | |
| commissieloosduinen.nl | Commission Loosduinen | The Commission Loosduinen represents the interests of resident organizations and businesses in the Loosduinen district. The commission advises the College of Mayor and Aldermen of the Municipality of Den Haag. The commission’s secretariat is located at the Loosduinen district office and is accessible during office hours. | Local Governance → Local Politics 2559 | college 122 secretariat 142 commission 609 municipality 6837 | The Hague → Loosduinen 395 |
| wmo-advocaat.nl | Kaya Advocatenkantoor | The website describes the problems people face with WMO indications, such as rejection or low budgets, and emphasizes the need for legal assistance. It highlights that the WMO indication can vary significantly from person to person and municipality to municipality, and that seniors and people with disabilities are often reduced in their care. The website offers support in writing a complaint and potentially appealing the decision to the court, referring to subsidies through the Council for Legal Assistance. | Social Issues & Welfare → Social Affairs 601 | home adaptation 47 legal assistance 537 home care 827 lawyer 2683 complaint 6479 | |
| stichtingherstell.nl | Stichting Herstell | The foundation primarily focuses on clients facing the consequences of the Toeslag scandal and offers them support. Within Stichting Herstell®, experience is gained with trauma and long-term recovery, with a focus on those affected by government policy. The foundation offers not only administrative support, but also acts as a guide for people seeking a new beginning. | Debt Relief → Debt Counseling 288 | legal guidance 13 client support 42 recovery 868 trauma 2107 family 6462 | North-Holland → Diemen 975 |
| samenwerkenmethartvoordezorg.nl | Working with heart for care | The website project is based on four years of knowledge and experience concerning complaints and disputes in the care sector. A newsletter is offered to keep visitors informed about developments and provide an overview. The website project started with an online knowledge and experience congress on November 18th, with the aim of starting a sustainable dialogue. | Business & Management → Professional Education 402 | professionalization 48 dialogue 426 knowledge 3528 complaint 6479 care 12338 | |
| rhedenseombudsman.nl | Municipal Ombudsman of Rheden | The Municipal Ombudsman of Rheden receives complaints from residents about the municipality. The Ombudsman investigates these complaints and provides the municipality with advice for improvement. The goal is to ensure that the municipality treats its residents fairly and correctly. | Law → Legal Information 233 | ombudsman 22 complaint 6479 municipality 6837 | |
| kcog.nl | KCOG | The KCOG is a national institute that supports organizations in implementing safeguards against unwanted behavior and offers various services including education, investigation, training and a knowledge base. The commission is recognized as the only commission with a 5-star status, based on criteria such as independence, expertise, transparency, equal opportunities, truth-finding, and efficiency. A list of organizations that engage the KCOG is shown, categorized into local, regional and national providers, as well as international examples such as the International Criminal Court (ICC). | Social Issues & Welfare → Social Affairs 601 | respondent 18 reporter 22 commission 609 employer 2383 complaint 6479 | Rotterdam → Center 382 |
| nieteens.nl | Nieteens | The website provides information and support regarding various government agencies, including the UWV, the Municipality, the SVB, and the Tax Authorities. Nieteens specializes in helping clients with objections and appeals, often without charging fees. The organization is a nationwide network organization with a flexible team of professionals located in The Hague, focusing on social security and legal guidance. | Law → Administrative Law 1019 Social Issues & Welfare → Social Security 336 | appeal 76 social security 82 objection 216 government 827 | |
| recoverygroep.nl | Recovery Group | The website provides information about the various treatment forms offered by the Recovery Group, including individual guidance, group guidance, recovery programs and lifestyle interventions. The organization explains its approach, consisting of four phases: introduction, transition, discharge and aftercare, and emphasizes that the support is temporary and provides a clear horizon. The website also includes information about workshops, courses, the team, quality marks and certifications, as well as a news section and job vacancies. | Social Services → Client Support 59 Social Services → Community Support 179 | phase 76 recovery 868 workshop 19325 | |
| wh2g.nl | WH2G | The website acknowledges that despite the efforts of healthcare professionals, problems often arise due to bureaucracy, communication, and lack of time for collaboration. WH2G organizes the necessary changes by connecting people and organizations, improving processes, and optimizing business operations, with the goal of providing more efficient and reliable care. The organization has already successfully implemented change in various sectors of healthcare, including elderly care, youth care, mental health care, hospitals, and home care. | Business Services → Collaboration 409 | trust 1147 healthcare 2316 change 2580 collaboration 16036 | Coevorden → Benneveld 18 |
| landelijkmeldpuntfokus.nl | Landelijk Meldpunt Fokus | The Landelijk Meldpunt Fokus (LMF) was established to report experiences about Stichting Fokus. The LMF makes it possible for different groups (clients, employees, healthcare professionals and involved parties) to submit reports. The collected reports are used to create a legal and political basis for changes within the organization. | Community → Government & Administration 10567 | change 2580 employee 4429 report 4551 care 12338 | |
| ewaldschaapconsulting.nl | Ewald Schaap Consulting | Ewald Schaap is a specialist in improving Purchase-to-Pay (P2P) processes within larger organizations. The website provides insights into the challenges organizations face with P2P, such as efficiently processing invoices and improving collaboration. In addition to the vision and challenges, the services and publications of Ewald Schaap Consulting are presented. | | | |
| htdtaxaties.nl | HTD Taxaties | The company offers appraisals for various types of real estate, including houses, non-residential properties, industrial real estate, holiday homes, and agricultural businesses. HTD Taxaties considers itself the regional WOZ expert and has experience successfully contesting WOZ values with municipalities. The company files appeals on behalf of clients against the WOZ value of their homes, enabling clients to achieve significant tax savings. | Real Estate → Property Valuation & Appraisal 2123 | woz 67 appeal 76 appraisal 1488 real estate 4981 municipality 6837 | Druten → Horssen 68 |
| marxbezwaarbehandeling.nl | Sanne | The text describes the principles of a citizen-oriented approach to complaints processing, emphasizing contact with parties, exploring solutions, and building trust in the government. The article highlights the challenges in actually implementing this approach by organizations, citing the common saying "Knowledge is not action". Sanne offers her expertise and tools to support complaints processors in transforming from procedural to proactive work and establishing effective, customized complaint processes. | Training → Business Training 315 | customized 426 complaint 6479 research 8967 | |
| wozbelangen.nl | WOZ Belangen Limburg | The organization offers free legal assistance and helps clients file objections against their WOZ values. Leveraging its extensive experience and knowledge of WOZ practice, the organization can represent clients in objections and appeals. Clients are assisted in the process of lodging objections, from sending authorization forms to submitting a complaint that is fully covered by the municipality. | Finance → Taxation 1567 | woz 67 objection 216 file 445 legal assistance 537 municipality 6837 | Limburg → Roermond 2602 |